http://www.punarnawa.com Punarnawa Crafts is owned by & operated by Punarnawa Crafts Pvt. Ltd. It provides the information contained on the website or any of the pages comprising the website
Terms & Conditions -
Welcome to the website of Punarnawa.com by Punarnawa Crafts Private Limited which is a registered company under the Companies Act, 1956 having registered as MIG-II/39, First Floor, Phase-III, Chhend, Rourkela-769015, Odisha.
Tel: + 91 9437621627
The term 'Punarnawa' ‘Punarnawa.com’ or 'us' or 'we' refers to the owner of the website whose registered office is MIG-II/39, First Floor, Phase-III, Chhend, Rourkela-769015, Odisha. The term 'you' refers to the user or viewer of our website.
AS LEGAL MENTION CAN BE SUBJECT TO MODIFICATIONS AND CORRECTIONS AT ANY TIME AND WITHOUT PRIOR NOTICE, WE ENCOURAGE YOU TO REVIEW THEM REGULARLY.
Legal name : Punarnawa Crafts Pvt. Ltd.
1. WEBSITE IDENTIFICATION
* Website Publisher: Punarnawa Crafts Private Limited, MIG-II/39, First Floor, Phase-III, Chhend, Rourkela-769015, Odisha. Tel: + 91 9437621627
* Publishing Director: Subrata Pandey
2. INTELLECTUAL PROPERTY
This website belongs to and is operated by Punarnawa Crafts Pvt. Ltd. (hereunder “Punarnawa Crafts”) All components of this website including brand names, logos, host names and any other significant signs shown on the website http://www.Punarnawa.com/ (hereunder "the Website"), are protected by legislation in accordance to intellectual rights and property, and are owned by Punarnawa Crafts Pvt. Ltd. or have been included with the consent of the respective owners.
All reproduction rights are reserved. Any unauthorized use of this website or of its content would involve your liability and would account for a counterfeit sanctioned by the articles L335-2 and followings of the Intellectual Property law.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
You may not create a link to this website from another website or document without [business name]'s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Punarnawa owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Punarnawa without obtaining authorization from it.
User shall not upload post or otherwise make available on the Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. Punarnawa does not have any express burden or responsibility to provide the Users with indications, markings or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission.
4. ELECTRONIC COMMUNICATIONS
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be inconformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
The Site contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of PUNARNAWA protected by copyright as a collective work under the applicable copyright laws. PUNARNAWA owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download / print / save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of PUNARNAWA and the copyright owner is permitted.
6. INTELLECTUAL PROPERTY RIGHTS COMPLAINTS
PUNARNAWA respects the intellectual property of others. If you believe that your work has been imitated in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the ‘Customer Care’ by way of an email: connect@Punarnawacrafts.org
The price of our merchandise as mentioned on Punarnawa.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the International destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Punarnawa reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge International delivery charges, which may include postal charges/ shipment charges etc. that may be applicable for your country and additional delivery charges for a high volume domestic shipment if applicable.
8. Donations, & CREDIT NOTE POLICY
Credit note is issued only at the shop. For online returns please read refund policy. All the donations made on our website are used only in non-profit activities through our registered non profit- Project Northeast- A not for profit registered as a Trust under Indian Trust Act of 1882. At present only Indian citizens through their Indian account or NRO account can donate. The donations made are tax exempted under 80 G IT Act. For foreign donations kindly donate using PayPal button. Donors are provided with the Org. annual report. Donors have the option to know about each initiative and then chose the area for donation under their interest. Donors will be informed about the project progress that are supported by them. .
9. ORDER CANCELLATION BY PUNARNAWA
Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. PUNARNAWA reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days.
10. SHIPPING & PROCESSING FEE
Our shipping and processing charges are intended to compensate PUNARNAWA for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your “Bank/s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases/services on Punarnawa.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Punarnawa. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a foolproof online shopping environment to our users.
Punarnawa may employ PayPal and such other third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by Punarnawa which shall be at its sole discretion. Their User Agreement, Seller Terms, Conditions and other rules will govern use of such third party services and policies as may be required and applicable for your nature of activities.
Punarnawa endeavors but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Punarnawa fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Punarnawa may at its discretion charge you for additional shipping cost after three attempts for the redelivery within 5 days from the first attempt.
13. LOSS / DAMAGE IN TRANSIT
Punarnawa takes care of your product till the time it is delivered to you. We hold no responsibility if the product is accepted or signed by unauthorized receiver. If parcel arrived seal broken, damaged or tampered then accept the parcel only by writing on the manifesto of the delivery boy regarding the tampering of the package. Do not open the package until the insurer inspects the tampering. This will help us verify the claim and issue the refund; failing to do so will not entertain any refund. At the time of booking we offer you options for Insured booking and non-insured booking. If parcel is lost in transit for the insured shipment we offer you full refund. If lost under non-insured category we will not issue you a refund. Kindly note our shipments is by world best companies and with no single case of loss and damage till date.
14. REFUNDS & RETURNS
Punarnawa shall make all endeavors to deliver defect free products to the purchasers. Punarnawa does not take title to any returned items purchased by the user unless Punarnawa receives the item. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Punarnawa within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
Punarnawa holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy.
15. PRODUCT DESCRIPTIONS
Products displayed on Punarnawa.com attempts to be as accurate as possible. However, Punarnawa does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Punarnawa is not as described, your sole remedy is to contact Punarnawa within 48 hours of receipt and Punarnawa reserves the right to provide a solution as per its discretion. Punarnawa is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
16. PRODUCT COMPLIANCE
Products displayed/ sold on the Punarnawa website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
17. PRODUCT PRICING DISCLAIMER
The prices displayed on our website is same across our store and for all country except the local taxes, shipping charges applies for international countries. Prices shown on the website and Store are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes, which may be extra as applicable.
18. INACCURACY DISCLAIMER
From time to time there may be information on our Website or in our catalog that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Punarnawa reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
19. WARRANTIES & LIABILITY
All information, content, materials, products (including software) and other services included on or otherwise made available to you by PUNARNAWA are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. Punarnawa makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through Punarnawa, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing and that Punarnawa shall not be liable for any damages of any kind related to your use of this Website.
You agree to indemnify and shall not hold Punarnawa (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. You are informed that the Website of Punarnawa can be accessed 24/24 hours, 7/7 days excepted in case of force majeure, electronic difficulties linked to telecommunication networks or technical difficulties.
For maintenance reasons, Punarnawa Crafts may interrupt the website access.
The website http://www.Punarnawa.com/ is optimized for all web browsers.
The failure by Punarnawa to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by Punarnawa of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.
24. FORCE MAJEURE
Failure on the part of Punarnawa to perform any of its obligations and the non furnishing of the Service), shall not entitle you to raise any claim against Punarnawa or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfillment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of Punarnawa that directly or indirectly hinders or prevents Punarnawa from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
25. DISPUTE RESOLUTION
Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings. The foregoing terms and conditions and all disputes arising under them shall be governed, construed and decided in accordance under the jurisdiction of Rourkela Court. Punarnawa Crafts Pvt. Ltd. reserves the right to revise and otherwise change the foregoing terms and conditions at anytime and without notice.
Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to email@example.com
The ‘Customer Care’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.
27. GOVERNING LAW
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India. This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
28. LINKS TO OTHER WEBSITES
The website may contain links to other websites for which Punarnawa Crafts is not the Publisher. You are notified and you accept that Punarnawa Crafts is not responsible of the unavailability of such websites and that Punarnawa Crafts does not verify, control, approve, nor is responsible of the contents, advertising, products, or any other elements available on or via those websites. Consequently, the use of links to another website is only done under your own responsibility.
29. LIABILITY LIMITATION
Punarnawa Crafts cannot guaranty the accuracy, completeness and timeless information available on this website.
Punarnawa Crafts will make every effort to publish accurate and up to date information. You acknowledge using this information under your sole responsibility.
Punarnawa Crafts cannot be liable for:
* Information errors and omissions published on this website,
* Direct or indirect damages which would result from the access or use of this website, including also accessibility, data losses, deterioration, destruction or virus that could affect your electronic equipment and/or for the presence of a virus on this website.
30. RIGHT TO CHANGE